Being prepared for extreme situations

I listened with particular interest to a recent discussion on BBC Radio 4’s Today programme about the ongoing concerns over social worker competence in child protection cases. Peter Hay, who has been in charge of Birmingham Children’s Services since July...

Getting engaged – what does it lead to?

I was pleased to be presenting a masterclass at the Innovative Learning conference in London this month. Having been there last year, I noticed a significant difference in the conversations I was holding with other delegates. Last year, everyone was talking about the...

Learning Live inspires happiness

I found it a really refreshing change to attend the Learning Live conference as a delegate – no exhibition stand to be tethered to, no presentations to prepare, just time to listen, think, learn, and network. I greatly enjoyed the conference, finding it to be a...

Getting emotional

I was working with one of our clients very recently to identify the requirements for a new training project. As you would expect, there was much discussion around how to achieve the various learning objectives which would deliver the desired performance improvement....